S H I P P I N G

SHIPPING

We use air shipping service that arrives within 4-12 business days from the date your order has been shipped (shipping time varies per destination). Please note this dependent on your country of resident and does not include customs processing delays. 

PLEASE NOTE: All FREE items can take 3-4 weeks to arrive due to the high volume of sales. PLEASE be patient, your order will arrive and we are certain it will be worth the wait.

* Sometimes delays may occur depending on mailing volume and customs at postal offices

CUSTOMS, TAXES, DUTIES AND TARIFFS

We are not responsible for customs, taxes, duties and tariffs. Unfortunately we have no control over that, it all deals with laws and regulations in your respective country. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Velvet Lips is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.